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Refund Policy

Refund Policy

At RDW Academy, we value the trust you place in us and strive to provide the best possible learning experience through our courses, training programs, workshops, and digital learning products. This Refund Policy explains the circumstances under which refunds may or may not be issued. Please read this policy carefully before making a purchase.

1. General Refund Guidelines

  • All purchases made on RDW Academy, including courses, subscriptions, workshops, training programs, and digital products, are considered final once payment has been successfully processed.

  • Refunds may only be issued under the specific circumstances outlined in this policy.

  • By purchasing any course, service, or digital product from RDW Academy, you acknowledge and agree to these refund terms.

2. Refund Eligibility

Refunds will only be considered in the following cases:

  1. Duplicate Payment – If you are accidentally charged twice for the same course, service, or product, RDW Academy will process a refund for the duplicate payment.

  2. Technical Issues – If a technical error on our platform or payment system prevents you from accessing the course, training, or purchased digital product, we will make reasonable efforts to resolve the issue. If the issue cannot be resolved, your refund request may be considered.

  3. Service Unavailability – If RDW Academy is unable to provide the course, training program, or service that you purchased due to circumstances solely attributable to RDW Academy, a refund may be considered.

Note: All refund requests must be submitted within 7 calendar days of purchase by contacting our support team with valid proof of payment or transaction details, such as a transaction ID, payment receipt, or screenshot.

3. Non-Refundable Cases

Refunds will not be provided under the following circumstances:

  • Change of Mind – Refunds will not be issued simply because you have changed your mind after making a purchase.

  • Partial Use of Course/Service – If you have already accessed, started, downloaded, or consumed part of a course, training program, or digital product, the purchase may not be eligible for a refund.

  • Failure to Utilize the Course – If you purchase a course or service but fail to attend, access, or complete it within the applicable validity period, no refund will be provided.

  • Violation of Terms of Service – Accounts suspended, restricted, or terminated due to misuse, fraudulent activity, unauthorized sharing, plagiarism, or other violations of RDW Academy policies will not be eligible for a refund.

  • Discounted or Promotional Purchases – Courses, services, or products purchased under special discounts, promotional offers, bundles, or limited-time deals are strictly non-refundable unless otherwise stated.

  • Unauthorized Sharing – Sharing course login credentials, course materials, videos, PDFs, resources, or other protected content with another person may result in account termination without refund eligibility.

4. Refund Process

  • To request a refund in an eligible case, please contact the RDW Academy support team with your registered account details and order/transaction information.

  • Our team will review your request and may request additional information or proof of payment.

  • Refund requests will generally be reviewed within 7–10 business days.

  • If your refund is approved, the amount will be returned to the original payment method, subject to the processing time of your bank, card issuer, or payment gateway.

  • Approved refunds may take approximately 7–15 business days to appear in your account.

5. No Refund for Policy Violations

RDW Academy maintains a zero-tolerance policy regarding misuse of its courses, training materials, and digital resources.

If you are found sharing or distributing course content, downloading or reproducing materials without authorization, sharing account credentials, engaging in fraudulent activities, or otherwise violating RDW Academy’s Terms of Service, your account may be immediately suspended or terminated without eligibility for a refund.

This policy helps protect our intellectual property and ensures a fair learning environment for all genuine students.

6. Contact Us

We’re here to help. If you have questions regarding this Refund Policy, your payment, or a refund request, please contact the RDW Academy support team.

Email: [Your Support Email]
Phone/WhatsApp: [Your Contact Number]

Our team will be happy to assist you with any payment-related concerns.

Last Updated: 13-8-2026